POLICIES & AFTERCARE
Please Read Before Booking.
To ensure a smooth experience for everyone, please familiarize yourself with my studio policies.
Booking & Deposits
- A non-refundable R200 deposit is required to secure your slot. No deposit means no appointment confirmation.
- Verbal bookings or WhatsApp chats are not valid without proof of payment.
- The remaining balance is payable on the day of your appointment (Cash or EFT).
Rescheduling & Cancellations
- Please notify us at least 24 hours in advance if you need to reschedule or cancel.
- Late cancellations (less than 24h) or no-shows will result in the deposit being forfeited.
Late Arrivals
- 15–25 minutes late will incur an R100 late fee.
- More than 25 minutes late will result in the appointment being cancelled and deposit forfeited.
Refunds
- We do not offer refunds on services rendered. If a refund is ever granted under special circumstances, an R150 service fee will be deducted.
Aftercare & Fix-Ups
- We offer a free fix-up within 3 days of your appointment if you experience significant fallout.
- Fixes requested after 3 days will be charged as a normal refill.
Preparation for Appointment
- Please arrive with absolutely no eye makeup.
- Do not curl your lashes before your appointment.
- Clean lashes ensure better retention and a smoother application process.